Call Centre Technology was started in 1997 by a group of experienced individuals who had identified an opportunity in the marketplace for a supplier to offer quality service to clients who had very specific communications requirements.

We took the decision right from the outset that we would look to partner with one company to offer their products. The company we selected was Lucent Technologies, now of course Avaya Communications. We felt that offering one company's products would enable us to offer a far higher level of support because we wouldn’t expect our engineers to try to become “support experts” in more than one manufacturers products - we felt that anything else would be a compromise.

Telecommunications is an extremely competitive marketplace. With a client retention rate of over 95% we believe that CCT has demonstrated a level of service and support unrivalled by anyone else in our industry.

CCT Integrated Systems is an IT & Telecommunications company headquartered in Docklands, London (UK) with offices across the country. Founded in 1989 and currently employing 55 staff, we have experienced constant growth due to our commitment to customer care and a desire to introduce the latest technology at affordable prices to the SME market.

CCT provides a wide range of products and services, which can be viewed under the services menu, and our experienced, qualified staff are happy to assist you whatever your needs or scope of operations.

CCT Telecommunications is a specialist Telephony & Security services provider to small and medium sized businesses. Our telephony products & services include everything from Business Telephone Systems, Voice over Internet Solutions, Telephone Lines & Phone Calls to Broadband and Call Management & Voice Recording Software.

CCT designs, installs and maintains business telephone systems, used by organisations to make and receive phone calls. All systems are programmed to perform those functions specifically required by the client and covered by an unlimited support agreement. CCT also provides telephone lines in conjunction with BT Wholesale, as well as a call routing and billing of telephone calls. Our dedicated helpdesk offers a single point of contact for all your telephony requirements.

As Samsung Premier Partner our highly trained sales team and engineers can design bespoke solutions to meet our customers’ requirements, whether it is a simple phone system or a fully integrated IP network solution. Our in-house team will also deploy the structured cabling for your voice and data, ensuring full control of installations and support.

Central Telecom are specialists in the supply and installation of Nortel’s BCM range of telephone systems. We are fully trained and accredited by Nortel to provide high levels of customer service and will be able to provide you with the advice you need to ensure you purchase the right solution for your business needs.

We have a dedicated team of professional people with a wealth of experience in telecommunications, providing realistic and cost effective solutions. The scope, quality and distribution of our products and services has made Central Telecom a leading ‘One-stop’ telecommunications service provider for knowledgeable buyers.

Award winning Central Telecom has a dedicated team of 180 people with over 600 years of telecoms experience between them and a proven track record of quality service. Since our foundation in 1985, customer care has become the core of the Central Telecom culture.

Our customers include some of the world's biggest names from both the private and public sectors. Testimonials from our customers speak highly of our service and our commitment to their needs has helped us to develop a loyal base of accounts.

Our strong relationships with partners such as Avaya support our sales, installation, service and customer care programmes. These long-term partners have shown their commitment to Central Telecom by awarding us with the highest industry accreditations.

Channel Telecom Ltd was established in 1987 to provide large and small companies with telephone systems. Originally part of Channel Group plc, Channel Telecom became an independent company in December 1997. Channel is an ISO 9002 registered company and we sell, install and maintain telephone systems for Aastra Telecom in addition to voice mail, fax mail, auto attendant, call logging and unified messaging from a range of industry leading providers.

We specialise in high quality installations that are often technically complex. We understand call centres, computer telephony integration and voice over IP and are able to work closely with suppliers of computer networks to ensure mutual compatibility.

We employ our own engineers and support teams, all of whom are accredited to the highest levels by our suppliers. We are committed to ongoing training for our staff as new products are developed and introduced.

We have over a thousand customers. These include professional, manufacturing, trading, IT, Local Government, Schools, Colleges and many other organisations.

Charterhouse Voice and Data Plc was founded in 1993 to provide a broad range of office technology solutions, including copiers, facsimile machines, printers and telecommunications systems, document management, as well as network integration support services. Since then the company has enjoyed considerable growth and profitability. Today, we are the acknowledged UK leader in the emerging field of convergence technology, providing state-of-the-art solutions to major companies and SMEs. We have a staff of 85 people based in offices in the City of London and are Mitel Platinum, Avaya Gold and Cisco SMB( specialiisng in voice) partner. Our success has been built on two factors: early recognition of the digital revolution’s power to transform the business environment, and a willingness to refocus the strategic direction of the company and to invest heavily in order to capitalise on the significant opportunities offered by the emerging convergence market. Our engin eering and support staff comprises more than 50 per cent of total staff and with our emphasis on technical skills and training many hold the highest accreditation with the leading technology companies.

An Aastra Award Winning provider of ISDN and VoIP / IP based telecommunications systems. Equipped and committed to providing you with the complete solution for your communications needs. Providing the latest in technical efficiencies to suit the demands of our business-smart clients, serving SMEs to large, multi-site corporates, including call centres and Local Authorities. From bespoke system design through to comprehensive on-site maintenance; any location, any time, nationwide, all under BS EN ISO 9001:2000: ISDN Telephone Systems - VoIP / IP Telephone Systems - CTI-Call Centre Communications - Voice and Data cabling - Call Recording – SIP - Voice Recognition - Dect Phones - On-hold Marketing - Remote / IP CCTV - Call routing - Remote IP CCTV Systems. Check Communications’ technical advisors are always on hand, exploring your company’s needs; making the best recommendations; finding efficiencies through the use of practical technology; improving efficiency and in most cases saving money too! Our converged systems keep you ahead of the competition, providing you with that all important competitive edge.

An Award winning provider of ISDN and VoIP / IP based Inter-Tel telecommunications systems. Equipped and committed to providing you with the complete solution for your communications needs.

Providing the latest in technical efficiencies to suit the demands of our business-smart clients, we serve SMEs to large, multi-site corporates, including call centres and Local Authorities.

From bespoke system design through to comprehensive on-site maintenance; any time, nationwide, all under BS EN ISO 9001:2000:

ISDN Telephone Systems - VoIP / IP Telephone Systems - CTI-Call Centre Communications - Voice and Data cabling - Call Recording – SIP - Voice Recognition - Dect Phones - On-hold Marketing - Remote / IP CCTV - Call routing - Remote IP CCTV Systems. Check Communications’ technical advisors are always on hand, exploring your company’s needs; making the best recommendations; finding efficiencies through the use of practical technology; improving efficiency and in most cases saving money too! Our converged systems keep you ahead of the competition, providing you with that all important competitive edge.

Clarion is a market-leader in the supply, installation and maintenance of telephony systems to businesses throughout the UK. We provide a comprehensive range from traditional switchboards to IP-based and hosted solutions.

From initial consultation to understand your business needs, through implementation, to training and ongoing customer care, our accredited engineers are committed to provide you with the highest standard of support.

We are able to supply both new and refurbished equipment and can even offer money for old or redundant equipment. Further to this we offer a total telephony package and can often subsidise the cost of any new purchases by providing savings in other areas. At Clarion, we aim to maximise the benefits your organization can achieve through current Telecommunications/IT technology, while allowing you to concentrate on your core business.

Clarion is a market-leader in the supply, installation and maintenance of telephony systems to businesses throughout the UK. We provide a comprehensive range from traditional switchboards to IP-based and hosted solutions.

From initial consultation to understand your business needs, through implementation, to training and ongoing customer care, our accredited engineers are committed to provide you with the highest standard of support.

We are able to supply both new and refurbished equipment and can even offer money for old or redundant equipment. Further to this we offer a total telephony package and can often subsidise the cost of any new purchases by providing savings in other areas. At Clarion, we aim to maximise the benefits your organization can achieve through current Telecommunications/IT technology, while allowing you to concentrate on your core business.

CMS Telecom are specialists in the supply and installation of Nortel’s BCM range of telephone systems. We are fully trained and accredited by Nortel to provide high levels of customer service and will be able to provide you with the advice you need to ensure you purchase the right solution for your business needs.

We have a dedicated team of professional people with a wealth of experience in telecommunications, providing realistic and cost effective solutions. The scope, quality and distribution of our products and services has made CMS Telecom a leading ‘One-stop’ telecommunications service provider for knowledgeable buyers.

Comec is a national maintainer of telephone systems and data networks. Since the group's foundation in 1985 it has remained at the forefront of its industry in the provision of a comprehensive range of telecommunications and data products and services.

Not surprisingly, Comec has built a reputation for consistently high standards across a wide range of services. This includes the installation and maintenance of digital telephone systems, multi-site private networks, key systems, video conferencing, voice over IP, network telephony and cabling.

At the heart of this success is the ongoing commitment to the highest levels of service at every point of contact with our valued clients. Our in-depth understanding of our clients needs is based on many years experience, working within the telecommunications and data sectors, serving a wide client base.

We build individual partnerships with each of our clients. "That's why we don't provide stock solutions just the right one" tailor-made to meet each specific need.

Comec is a national maintainer of telephone systems and data networks. Since the group's foundation in 1985 it has remained at the forefront of its industry in the provision of a comprehensive range of telecommunications and data products and services.

Not surprisingly, Comec has built a reputation for consistently high standards across a wide range of services. This includes the installation and maintenance of digital telephone systems, multi-site private networks, key systems, video conferencing, voice over IP, network telephony and cabling.

At the heart of this success is the ongoing commitment to the highest levels of service at every point of contact with our valued clients. Our in-depth understanding of our clients needs is based on many years experience, working within the telecommunications and data sectors, serving a wide client base.

We build individual partnerships with each of our clients. "That's why we don't provide stock solutions just the right one" tailor-made to meet each specific need.

Comms Direct provide a comprehensive and complete range of telecommunication services Nationwide, allowing you to have peace of mind knowing your voice and data requirements are managed by a vastly knowledgeable organisation, with over 25 years experience.

Our services include the supply, installation and maintenance of your communications equipment, ensuring a guaranteed, reliable response when you need it most. Comms Direct enjoy a direct Business Partnership with the market leaders in the telecommunications industry and will provide the right solution for your business needs.

In addition we also provide a highly competitive solution to Least Cost Routing tariffs, dramatically reducing your telephone and mobile call charges, as well as Web design and other “Converged Solutions”.

Telephone system installation is our core business we offer proven skills in the installation and programming of your communications systems including Cat5e & 6 cabling. Because of the fast development within the Converged Telecommunications industry, our constant development of product knowledge ensures our engineers can advise you on any technical issues.

Comms Direct provide a comprehensive and complete range of telecommunication services Nationwide, allowing you to have peace of mind knowing your voice and data requirements are managed by a vastly knowledgeable organisation, with over 25 years experience.

Our services include the supply, installation and maintenance of your communications equipment, ensuring a guaranteed, reliable response when you need it most. Comms Direct enjoy a direct Business Partnership with the market leaders in the telecommunications industry and will provide the right solution for your business needs.

In addition we also provide a highly competitive solution to Least Cost Routing tariffs, dramatically reducing your telephone and mobile call charges, as well as Web design and other “Converged Solutions”.

Telephone system installation is our core business we offer proven skills in the installation and programming of your communications systems including Cat5e & 6 cabling. Because of the fast development within the Converged Telecommunications industry, our constant development of product knowledge ensures our engineers can advise you on any technical issues.

Comms Solve is a successful established accredited leading supplier of voice & Data products from the world’s largest manufacturers. We are able to deploy the latest technology providing our clients with total solutions at competitive prices. Our Client base ranges from the sole trader to multi National multi site system installations.

Our recent inclusion into the "Concert Group" enables us to deliver first class service and support nationally. Our membership with the Chamber of Commerce and Industry enforces our commitment to serve the business community with quality products & service all of the time. We are more than happy to allow potential clients to contact existing customers with similar requirements. Our staff are young, enthusiastic, and eager to help and very well trained and will be more than happy to discuss any requirements in any of the following areas: Telephone Systems, Data Solutions, Internet Services, Cabling, Maintenance, Lower cost calls and Mobiles. If you are looking, don't leave us out.

As an authorised Toshiba partner Comms UK are ideally placed to service the needs of organisations with business communication requirements. We are accredited to specify and maintain the complete range of Toshiba Strata solutions and work closely with our customers to ensure the right solution is deployed to fit your needs.

Commsplus Ltd. is the leading supplier of telecoms equipment and services in the UK through a partnership with Samsung. Our services include supply, installation and maintenance of telephone systems customised for our small and medium sized businesses. Our range is from 8-800 extensions. Because of the wide variety of equipment and services available, it is imperative that any installations are maximised to ensure efficiency of operation with the lowest initial and ongoing costs. Commsplus Limited have a reputation for technical proficiency and ensuring that solution provided for each customer is optimized for that situation. Commsplus Limited have been supplying telecoms equipment and services for more than 17 years and have sufficient experience to advise on all your telecoms requirements.

Commsworld is unique as being the only Scottish provider of our type, delivering truly integrated voice and data solutions.

We pride ourselves in being able to offer independent advice with in-house, cross-discipline, skills. We continue to study the marketplace, and our suppliers, to ensure that we deliver cost effective, quality, solutions to our customers, in addition to savings on voice call and data charges.

Commsworld are specialists in the provision of business communication solutions based on Siemens HiPath 3000 platform. This award winning product is the basis for communication solutions for thousands of successful businesses in every sector of the UK market. Commsworld are fully trained and accredited by Siemens to provide the highest possible levels of customer service and will be able to advise on the best possible communication solutions which enhance productivity, drive out costs and enhance customer relations.

Commsworld deliver truly integrated voice and data solutions and pride ourselves in being able to offer independent advice with in-house, cross-discipline, skills. We are specialists in the delivery of telephony products from Avaya and strive to ensure that we deliver cost effective, quality, solutions to our customers, in addition to savings on voice call and data charges.

The company has grown rapidly, but steadily, over the years and very quickly decided to bring in-house its own Structured Cabling division, named Commsworld Technical Services. The Telephony marketplace was starting to change and it became apparent that there was a growing requirement to introduce IT skills into the company. In 1999 the Integrated Services division was formed to handle the growing requirement for CTI applications, Integrated Voicemail and Call Centre solutions.

We constantly scrutinise the marketplace, and our suppliers, to ensure that we continue to provide independent advice to our customers, along with the most cost effective solutions. The future is going to develop along the lines of being able to integrate voice and data together across an organisation, as well as remotely.

Communio stands for the ‘union of community through communications’ and we are here to provide you with expert, impartial and practical advice to achieve communications solutions that are right for your business. Our team of engineering professionals backs our relationship and customer champions in the office to make certain that you are always served and delighted. We treat each individual in your business as a unique customer as not all of his or her needs are the same. To this end, we have geared our entire organisation to care for each of their individual needs depending on their functional and connectivity requirements. Communio was established in 1923 as Shipton Communications, which until the deregulation of 1984, manufactured public address, answering machines and other internal communications devices. In 1986, Shipton was acquired by Deutsche Telephonwerke AG of Berlin Germany (DeTeWe) and became DeTeWe Ltd. In 2005, the company was acquired from the German parent through a management buyout. We currently maintain approximately 200,000 customer extensions across the UK.

We are specialists in the provision of Avaya's entire range of communication solutions. We are fully trained and accredited to ensure that we provide the highest levels of customer service, support, installation and maintenance.

comz4biz provides advanced telephony and integrated communications solutions to small and medium sized businesses. Comz4biz have a network of offices across the UK. We are committed to helping businesses gain return on their investment from IT and Communications expenditure, in some cases upgrades can cost nothing in real terms!

We have the skills to take full responsibility for your IT and Communications requirements or just help you define a strategy and plan. Our consultants and technicians are fully experienced in PBX voice systems, telecommunications, mobile telephony, Internet, data networking and software.

We work closely with Alcatel who are global market leaders in the small to medium sized business sector and identified by The Gartner Group as having the most complete vision, strategy and product set.

Until now, little or no integration services have been available to bring together business communications tools, yet whilst many benefits are derived from using fixed and mobile phones, email, fax and contact management databases, the real value of these systems is only brought to life when they all work together.

As an authorised Toshiba partner Conexions Unlimited are ideally placed to service the needs of organisations with business communication requirements. We are accredited to specify and maintain the complete range of Toshiba Strata solutions and work closely with our customers to ensure the right solution is deployed to fit your needs.

Connaught Communications are specialists in the supply and support of voice and data services to businesses across the UK.

Whether you are looking to save money on call charges via our least cost routing service or looking to purchase a new/upgraded phone network, Connaught with 25 years of service, guarantees that you will get all the service and support that your company needs.

Here at Connect we specialise in solutions to suit your business needs. We are one of the leading Toshiba Partners in the country and are committed to delivering a consistently high service. The philosophy of Connect is to provide a total solution defined by each of our customers’ unique requirements. We are proud of the quality and reliability of our selected product lines, all of which have undergone rigorous testing throughout their development and production and come from highly respected manufacturers in the industry.

As an accredited Toshiba Partner you can feel confident that Connect have an in-depth knowledge of the full range of Toshiba communication solutions, and our staff are fully up to date with the latest technologies. Connect believe that they can provide tangible advantages over their competitors and achieve the ultimate goal of total customer satisfaction.

A quality telecommunication solution relies as much on professional support as the right equipment, so Connect's many years of experience in providing a total customer care package to a wide variety of institutions is as valuable as the BSI 9002 approved maintenance program.

Connexis will place your company at the forefront of digital communications by integrating your IT and telephone technologies. We listen to what you want and guide you the through the telecommunications maze.

Connexis will identify your business communications requirements & supply you with the right voice and data solutions to fit your budget. All our products are from leading industry manufacturers who have appointed us Authorised Business Partners for their systems. We can also install voice and data cabling to the very latest standards, including Cat5e, Cat6, fibre-optic and multi-core copper.

Our high levels of personal of service, including the latest demonstration and presentation facilities, are matched only by the quality of equipment we supply - from telephone and mobile systems to network services and internet access. A tailored, flexible approach, combined with professional training and support is at the heart of the Connexis philosophy.

Businesses are always evolving and we can help you at every stage of your development. Whether you are relocating, expanding, or adopting new strategies like ‘home working’, Connexis can provide the solution.

Connexis will place your company at the forefront of IP communication by integrating your IT and telephone technologies. We listen to what you want and guide you the through the telecommunications maze. Connexis will identify your business communications requirements & supply you with the right voice and data solutions to fit your budget. All our products are from leading manufacturers, including Avaya, Mitel, Siemens & Panasonic, who have appointed us Authorised Business Partners for their systems. We also install voice & data cabling to the very latest standards, including Cat5e, Cat6, fibre-optic and multi-core copper. Our high levels of personal of service, including the latest demonstration and presentation facilities, are matched only by the quality of equipment we supply - from telephone & mobile systems to network services and internet access. A tailored, flexible approach, combined with professional training and support is at the heart of the Connexis philosophy. Businesses are always evolving and we can help you at every stage of development. Whether you are relocating, expanding, or adopting new strategies like ‘home working’, Connexis can provide the solution.

Convergence Communications Ltd specialises in the supply, installation and ongoing support of telecommunication systems. Our approach to the market to implement business data and communication systems is based on a structure that is proven to deliver the right solution, meet our customer’s expectations, and even more importantly there budget. Together with our strong technical background and expertise in the voice market, this enables us to recommend, implement and fully support solutions of all sizes and specification.

Convergence Communications Ltd specialises in the supply, installation and ongoing support of telecommunication systems. Our approach to the market to implement business data and communication systems is based on a structure that is proven to deliver the right solution, meet our customer’s expectations, and even more importantly there budget. Together with our strong technical background and expertise in the voice market, this enables us to recommend, implement and fully support solutions of all sizes and specification.

To meet this demand we have ensured that we have the right business partners in place to meet immerging technologies such as VOIP (voice over IP) which will in time to come become fundamental to business communications.

Our team can offer expert guidance followed by ongoing support on the following telecommunication systems.

We take all of your communications and data needs into account, delivering solutions that maximise your investment in technology. Reducing your ongoing communication support costs is important, whether it is a support contract for your telephone system or any additional equipment that you may have a requirement for.

Convergence Communications Ltd specialises in the supply, installation and ongoing support of telecommunication systems. Our approach to the market to implement business data and telecommunication systems is based on a structure that is proven to deliver the right solution, meet our customer’s expectations, and even more importantly there budget. Together with our strong technical background and expertise in the voice market, this enables us to recommend, implement and fully support telecom solutions of all sizes and specification.

Corporate Information & Communication Technology Limited supply, install and maintain a range of telephony solutions including telephone systems from Samsung and Siemens, voicemail, VoIP, unified messaging, voice networking, call centre and CTI. Established 19 years, we are centrally located in London with an impressive showroom housing the latest products from our comprehensive range. We operate an 'open policy', encouraging existing and prospective customers to see the products functioning in a 'live' company.

Corporate Information & Communication Technology Limited supply, install and maintain a range of telephony solutions including telephone systems from Samsung and Siemens, voicemail, VoIP, unified messaging, voice networking, call centre and CTI. Established 19 years, we are centrally located in London with an impressive showroom housing the latest products from our comprehensive range. We operate an 'open policy', encouraging existing and prospective customers to see the products functioning in a 'live' company.

Our staff are continually trained and assessed, not just in the technology, but in the delivery of this technology. It is essential that any system or component we provide comes with a high level of training and support so that the maximum benefit can be attained within our customer’s organisation.

We pride ourselves on customer service from initial contact through to installation and ongoing service. As a result, we offer a comprehensive project management package for all new installations.

Corporate also offer nationwide 24/7/365 service, wholesale line rental, LCR calls and 0800/0870/0845 numbers for a full turnkey service.

CS Communications Services was formed in 1990 to provide higher levels of local service and support to telecom's customers throughout the Midlands. Since then it has successfully applied this formula to become one of the region's leading independent suppliers of integrated telephony, internet telephony and IT solutions. Key to the company's success have been the quality and experience of it's staff, the relationships formed with customers and manufacturers (such as Toshiba) along with a commitment to ongoing training. CS Communication Services was also one of the first independent telecom's suppliers in the Midlands to achieve BSI and ISO9002 accreditation. With proven expertise in the installation of both telephony, internet telephony and IT infrastructures, CS Communication Services is in a pre-eminent position to provide complete and integrated solutions that deliver real business benefits. By taking advantage of the opportunities presented by the convergence of technologies such as voice, data, image and video, organisations can benefit from significant cost savings and enhanced competitive advantage.

CTi recognise communications are key to any successful business. The traditional approach to communications has resulted in a variety of suppliers providing stand-alone components in anticipation that all will work together. This approach has inevitably led to extra expense, overlapping solutions, information falling through the cracks and high administrative overheads.

It is hard to source communications using the older technologies that enable efficient use of telephones, computers, internet, email, faxes, etc. Therefore CTi have selected and developed a series of modular solutions that can be tailored to almost any business in order to optimise communications.

CTi specialise in the supply, installation and support communication solutions for Avaya’s range of telephony products. Our aim is to make sure we deliver the right solution for your business needs based on products that address all aspects of communication.