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Datamonitor Reports

Next-generation video games consoles

12/10/2005
Sony has dominated the 128-bit console market, with the PS2 accounting for approximately 70% of sales over the past five years. However, the video games console market is about to enter a new... Read More

Enterprise mobility technology trends in Western and Eastern Europe

  03/10/2005
Through granular analysis of the spending plans and mobile strategies of 200 European enterprises, this end-user study offers a valuable insight into the networking, application, security and managed... Read More

The Future of Digital Entertainment: The revolution of personal and home technologies in Europe and the US

05/10/2005
The shift from analogue to digital, and from modem to broadband access, is changing the face of home entertainment; in the future, a significant amount of consumer spending will be aimed at... Read More

Securing RFID: Vendor strategies to pre-empt the potentially catastrophic breach of an unsecured RFID system

  19/09/2005
With RFID starting to make headway in a number of industries, few are considering the security of wireless tags. The effects of a very public breach of security in an RFID environment could irrepar... Read More

IP Contact Centers to 2009

  19/09/2005
Companies are increasingly moving to the IP contact center, taking advantage of the IP network to become more flexible and realize infrastructure cost savings. This brief provides an updated set of... Read More

Underwriting technology in US and European P&C

  19/09/2005
TThis report discusses key market dynamics in US and European P&C underwriting and draws out technology and operational implications for insurers and IT vendors. It explores changing dynamics in... Read More

Contact Center Outsourcing in the US

  14/09/2005
Boundaries separating contact center providers from other business process outsourcers are dissolving as the market enters a second stage of maturity. The major market sectors are saturated, ... Read More

Mid-tier US Community Banking & Credit Union Technology Perspectives

  05/09/2005
This report analyses a primary research study surveying 100 US community banks and credit unions conducted in Q2 of 2005 to determine strategies, plans and priorities for technology strate... Read More

Best Practices in Deploying Speech in the Contact Center

  05/09/2005
This brief provides a framework of best practices in deploying speech in the contact center. Due to the diversity of businesses, best practices will differ from one contact center to another... Read More

End-user attitudes to managed and hosted contact center services in North America and Western Europe

02/09/2005
This study, based on a survey of 406 contact center decision markers, analyzes the end-user attitudes to managed and hosted contact center services in North America and Western Europe. It... Read More

The Education Market - Strategies for buying and selling technology

  19/08/2005
Based on vendor interviews, this Datamonitor brief explores the different buying and selling strategies used in the education market, and recommends how to select an effective strategy. The brief prof... Read More

Call Center Outsourcing in Western Europe

  19/08/2005
The Western European outsourcing market displays both signs of maturity and rapid development. This report covers the six core countries across ten vertical industries identifying the key trends, opp... Read More

Digital TV Markets 2005

  03/08/2005
This report studies the growth of digital TV in Europe and the US - from 2004 to 2009. It reviews the key platforms of satellite, terrestrial and cable as well as the emerging IPTV services. The lead... Read More

Financial Markets Technology Executive Perspectives

  03/08/2005
With the financial markets industry continuing to drive out costs whilst pursuing strategic projects for future growth, keeping up-to-date with end-user opinion has never been more important for tech... Read More

Consumer broadband markets: approaching maturity?

  22/07/2005
With the global telecommunications industry having to restructure, the revenue potential from broadband technology has become central to many service providers' strategies. This report analyze... Read More

Mobile VPN Solutions

  15/07/2005
The market for mobile VPN solutions will show healthy growth as organizations continue to roll out new and empowering applications to their mobile workers. Because these solutions will be among.. .Read More

IP Channel Strategies

  15/07/2005
IP represents a substantial opportunity not only for IP vendors, but also for their broader ecosystems including: service providers (SPs), value-added resellers (VARs), systems integrators (SIs), indep.... Read More

Voice as a Service: Understanding trends in hosted speech

  12/07/2005
The relatively high costs of speech have deterred many businesses from investment. As a result, a number of these businesses have looked to hosting to leverage the benefits of speech without havin... Read More

European managed network services 2005

  06/07/2005
The demands placed on businesses' networks have never been greater; efficient and reliable network connectivity is crucial for companies needing to provide effective links between internal d... Read More

IT Opportunities in State and Local Government

  04/07/2005
Driven by pressure to improve constituent services, reduce costs and develop efficiency, US state and local governments are increasing their technology spending. Changes in interna lstructure and... Read More

Microsoft converges its ERP portfolio - Will the grass be Greener on the other side?

  17/06/2005
Up against ERP veterans SAP and Oracle, among others, Microsoft is battling to establish itself as the volume-based SMB ERP market leader. A vertical partner enablement strategy is its first step to se... Read More

Wireless LANs in education: improving classroom efficiency and productivity

  08/06/2005
Although the education sector is not typically the most advanced in terms of its propensity to adopt the latest technology, it has been at the forefront of wireless deployments in recent years. This Dat... Read More

IBM Mobile: Losing focus?

  02/06/2005
IBM's mobile solutions are at risk of being lost in IBM's general product portfolio. After transferring mobility from out of the EBO and into the core IBM business, there is a substantial danger that IBM has r... Read More

Video on demand 2005

  25/05/2005
Cable-based VOD services are now up and running in the US, with early indications that demand for services is beginning to increase. However, the sector still faces challenges which need to be met... Read More

Technology spending plans in UK local government

  13/04/2005
Through granular analysis of the technology spending plans of 100 councils, this end-user study offers insights into the networking, application, security and outsourcing opportunities in UK local... Read More

SME Channel Strategies

  15/02/2005
One of the biggest challenges in targeting SMEs is getting the messaging right. It needs to be both targeted enough to be of interest while remaining broad enough to be cost-effective. As most inter... Read More
 
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