OpenSource telephony 29/07/10
It’s been an age-old debate for many years: OpenSource v bespoke software, with many evangelists on both sides arguing feverishly and passionately about which route is better. Now we are taking this discussion to the telephony sector and specifically VoIP. Paul White, Managing Director of hosted telephony provider NTA looks at t... Read More
 
Microsoft World Partner Conference 2010 29/07/10
With over 7000 registrations on the opening day this year’s Microsoft World Partner Conference was expected to draw a large audience, and when the doors opened on Monday morning exhibitors were not disappointed as Paul Fullman, CTO at 4Com Channel Services reports. The steady flow of resellers and integrators was apparent althou... Read More
 
ScanSource Partner Tour thrills UK resellers 29/07/10
Comms Business Magazine attended the UK leg of the ScanSource Europe Partner Tour in June to see over 300 people packed into a specially-built marquee in the grounds of the PalmerSport racing complex in Bedfordshire. The event was targeted at resellers from the Communications and Auto ID business – and both groups showed out in ... Read More
 
A Bespoke solution 22/07/10
Both sides of the Open Source vs. Bespoke Software divide are passionate about their own solutions and here David Dadds, Managing Director of Vanilla IP looks at why he chose to build his service offerings around the Broadsoft platform. Let me begin by stating that when it comes to hosted telephony I believe Asterisk-based open ... Read More
 
Onlico chooses Spitfire SIP Communicator 22/07/10
Onlico is an IT services and support company that provides an array of IT solutions for its customers. This can range from a ‘Foundation’ 24-7 tech support service through to outsourced IT facilities. Flexibility and excellence in delivery are the key characteristics of the Onlico approach. With the convergence of voice and data... Read More
 
Election night special 22/07/10
High profile contracts do not come much more prominent than providing a wide range of communication applications for the BBC’s Election Day news coverage. The solutions provided have to work first time and every time on the day. This was the prospect facing Solwise, the specialist hosted telephony division of Pinnacle Telecom Gr... Read More
 
Opportunities everywhere! 15/07/10
Comms Business Magazine reviews the activity of the major headset vendors and distributors to identify trends in the market, popular models, the ‘VoIP Effect’ and tips for building sales. Headsets are much more common in the workplace today than just a few years ago. Health and safety legislation and a much wider general accepta... Read More
 
Preventing disaster 15/07/10
Having a BC and DR plan in place is the sensible and common-sense thing to do but since when has sense been that common! This article takes a look at some of the options available for channel players when advising their customers on BC/DR plans. When six members of Griffin’s Technical Support Team called in with flulike symptoms... Read More
 
Simple steps 15/07/10
Royal Tunbridge Wells-based Adept Telecom gathered 80 resellers at BT Tower at the end of May to launch a range of new channel incentives designed to help their partners gain new business and lock customers in to longer-term contracts and customer relationships.... Read More
 
Seniors’ market 08/07/10
In the second of two articles Doro endeavours to close the gap and satisfy the needs of the senior mobile market. We tend to experience increased difficulty in doing the things we like and are used to doing as we get older. Whether it be reading a book, calling a relative or simply making it to the phone before it stops ringing,... Read More
 
Oak launches RecordX 08/07/10
The launch this month of Oak Telecom’s RecordX marks a significant increase in functionality for the call recording element of their Comms Suite according to Product Director David Reynolds. “Tight integration between the ‘X-Series’ of applications within the Comms Suite has always been a key feature. All applications are consti... Read More
 
SixtySecond Interview 08/07/10
This month Comms Business gets close up and personal with Paul White, Managing Director of NTA. NTA is a privately owned UK Telecoms Carrier, utilising the BT IPX service to route calls via its own VoIP network. The Company was formed in 2001 launching its first VoIP solution in 2005.... Read More
 
Simple steps 01/07/10
Paul Clark, Plantronics Director for the UK and Ireland, says that Unified Communications (UC) deployments require careful consideration and planning before implementation. If not done properly businesses can suffer. He offers readers five simple steps to successful UC deployment. All too often, companies get caught up in the ex... Read More
 
Unified organisation 01/07/10
Reseller SGJ Solutions delivers cohesion and cost savings to multinational Matcon IBC. Matcon specialise in providing solutions for handling and processing powders, granules, tablets and other materials to organisations worldwide. With their head office in the UK and with eight other offices spanning four continents they have a ... Read More
 
Introducing TotalE Connected 01/07/10
Helping you maximise business from growing bandwidth demands. There has been a lot of talk and hype about 21CN. The fact is, it is a reality, and as a result of Kcom’s unique partnership with BT, we can help you take advantage of it. With the largest network reach in the UK, Kcom can offer leading connectivity propositions givin... Read More