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Ofcom Lays Down the Rules for VoIP 30/03/07
U.K. regulator Ofcom has handed down its first set of rules for VoIP telephony - what it is calling a "code of practice" - stopping just short of demanding that VoIP prov... Read More
ITSPA Responds to Long-Awaited Ofcom VoIP Statement 30/03/07
The UK telecoms regulator Ofcom has released its long-awaited statement on the regulation of VoIP. As the most significant regulatory development in the Internet telephon... Read More
Brand-Rex & DiData In Liverpool Arena Contract Win 30/03/07
Network cabling solutions and equipment from Brand-Rex have been selected in a major £210,000 contract to equip the data communications infrastructure of Liverpool’s bran... Read More
Timico Strengthens Convergence Position with KeConnect Acquisition 30/03/07
Timico, an independent provider of converged communication services to the business market, today extended its internet service and broadband capabilities with the acquis... Read More
Swyx Enters Fixed Mobile Convergence Market 30/03/07
IP PBX vendor Swyx has announced the launch of SwyxMobile, its FMC (Fixed Mobile Convergence) and Mobile Extension (Mobex) solution that supports both small and large bus... Read More
Easynet Sponsor of the FIA World Rally Championship 30/03/07
Easynet was named as the Official Networking and Hosting Company of the FIA World Rally Championship (WRC), in a new three-year international sponsorship announced today.... Read More
Konftel Launches Partner Accreditation Scheme 29/03/07
Dealers can drive their businesses even further forward by joining a special accreditation programme from fast-growing conferencing unit manufacturer Konftel. Dedicat... Read More
Survey says too much reliance of Mobiles for Business Continuity 29/03/07
In the event of a disaster nearly half of British financial services companies would rely on mobile phones to keep their business operational, according to new research p... Read More
Dimension Data Announces Advanced Managed Services for Microsoft Infrastructure 29/03/07
Dimension Data is extending the capabilities of its managed services offerings by integrating Microsoft System Center Operations Manager 2007 into its existing Global Ser... Read More
Central Awarded £Multi Million Contract with Capita. 29/03/07
Communications specialists Central Telecom have been awarded one of the most prestigious contracts in their 22 year history. The significant five year contract was won in... Read More
Poor Call Centre ServiceLosing Britich Companies 40% Customers 29/03/07
A consumer survey on call centre experience commissioned by Avaya found that British companies lose almost 40% of customers annually due to poor quality call centre suppo... Read More
Easynet Invests in its Partner Programme 29/03/07
International managed hosting and networks company Easynet today announces a new structure for its UK channel programme, at an event at the Lloyds Building in London. Sin... Read More
Chess Hits 21 with Adodo 29/03/07
Chess plc continues its run of activity in the marketplace with the completion of its 21st acquisition in two years. Chess has acquired the customer base of Nottingham... Read More
UK’s Small Businesses Lead the Way in Adopting VoIP 29/03/07
The percentage of small businesses using the internet to make phone calls is set to almost double over the next 12 months. According to new research commissioned by BT Bu... Read More
IBM & 3Com Claim First Single Business & Comms Platform 28/03/07
IBM and 3Com have announced what they claim is the industry’s first solution to integrate IP telephony with email, messaging and core business process applications on a s... Read More
Teleware Promise Instant Channel Revenues 28/03/07
TeleWare, the provider of intelligent hosted and on-premise communication solutions to businesses and service providers, today announced the availability of an instant co... Read More
Crane Raises over £1000 for Comic Relief 28/03/07
In March, Crane’s Order Management team helped to raise over £1000 in support of Comic Relief. The team dressed in pyjamas, held a “bring and buy sale”, sold cakes and... Read More
Nortel and Microsoft to Deliver Hosted Unified Communications 28/03/07
Nortel and Microsoft Corp. are expanding their efforts to drive the widespread adoption of unified communications among businesses around the world. Building on their exi... Read More
IP Telephony Enhancing Productivity say Toshiba 28/03/07
Tim Webb, General Manager at Toshiba Business Communications Division, has told Comms Business Magazine that when it comes to mobile / remote working, IP telephony both e... Read More
Nimans Appoints New Head of Finance 28/03/07
Telecoms specialist Nimans has appointed Phil Gee as Head of Finance. Gee has a proven track record in growing businesses and generating profit improvements, combining as... Read More
Thus Signs £70m contract for Highlands and Islands 28/03/07
Thus has announced that it has signed a contract with The Highland Council for a seven year, £70 million project providing high capacity broadband links to schools, libra... Read More
Enterprise VoIP over Wi-Fi Market to Reach $15bn by 2012, led by Cisco 28/03/07
According to a new report by Juniper Research, Cisco will be the undisputed leader in both the Enterprise VoIP Access Point market and the VoIP WLAN Switch/Mobility Contr... Read More
STL Standing Room Only 27/03/07
It's never really been difficult for STL to attract prospective customers to IP Technology briefings, especially when they are held at Honda Racing F1. Last month’s even... Read More
Truphone Offers Free International Calls 27/03/07
Owners of Wi-Fi-equipped Nokia smartphones will be able to make free international calls from the USA to landlines in 40 countries throughout April, May and June, mobile ... Read More
Business is Evolving say Telindus 27/03/07
James Walker, Head of Innovation at Telindus, says the world of business is evolving. “No longer is the fixed desk and working hours of nine to five the norm, and as ... Read More
Stake Your Claim urges Griffin 27/03/07
Speaking to Comms Business Magazine and commenting on the possibility of SIP trunks replacing ISDN, Andrew Dickinson, Sales and Marketing Director, Griffin Internet says,... Read More
Westcon Group Signs UK Data Deal with Alcatel Lucent 27/03/07
Distributor Westcon Group has signed a distribution agreement with Alcatel-Lucent. Westcon will launch the Alcatel-Lucent portfolio initially in France, where Alcatel-Luc... Read More
Microsoft Update Hosting Solutions 27/03/07
New versions of Hosted Messaging and Collaboration and Windows-based Hosting solutions help hosting providers maximise the benefits of Web 2.0. Last week at the Micros... Read More
21CN: Commercial Deals ahead of Technical Progress say Global Crossing 27/03/07
Commenting on the development of next generation networks, Jim Moulder, senior carrier relations manager, Global Crossing says that as current exchanges are transformed a... Read More
Swyx named in ‘Pulver 100’ 27/03/07
Swyx has been named in the 2007 ‘Pulver 100’ - which is the IP Communications industry's premier listing of privately-held growth companies that represent the future of t... Read More
Zyxel Announces VoIP Enabled Smartphone 27/03/07
Zyxel Communications UK, the UK subsidiary of the broadband access solutions specialists, has announced the UK launch of its converged WiFi/GPRS/GSM quad-band V660 Smartp... Read More
Genesys Makes Appointment to Develop Partner Sales 26/03/07
Genesys Labs has appointed top contact centre specialist, Stuart Mackie, as Business Development Director. Mackie brings over ten years' experience in managing business g... Read More
Sharedband Set to Shake-up Broadband Industry 26/03/07
The words ‘unique’ and ‘revolutionary’ are banded about all too frequently, but not apparently according to ISP Keconnect, with Sharedband, a software technology designed... Read More
Global VNO, Vanco Renews Outsourcing Agreement 26/03/07
Virtual network operator Vanco has renewed their maintenance outsourcing agreement with Comms-care for the third year running. The new contract cements the strong part... Read More
What’s in a Name? 26/03/07
With Carphone Warehouse’s announcement last week that it is dropping its Opal brand, is the channel’s choice of carrier partner becoming limited? The Opal brand, which wa... Read More
Microsoft Unveils SMB Phone System 26/03/07
Microsoft has unveiled a small-business IP phone system called ‘Response Point’. The move will put the company in head on competition with the leading IP PBX vendors s... Read More
Networks Must Prepare For Mobile Legislation, says Eversheds 26/03/07
Viviane Reding, the EU commissioner for information society and media, has announced plans to cap mobile roaming charges in Europe at 50 euro cents. Telecoms law experts... Read More
Aastra Expands its SIP Telephone Portfolio 26/03/07
Aastra has significantly expanded its SIP Telephone portfolio with the launch of the Aastra 5i Series. Comprised of three new telephones and two expansion modules, this ... Read More
Zyxel Trails New IP PBX Systems 26/03/07
Zyxel Communications, the UK subsidiary of one of the broadband access solutions specialists, is set to announce three new products – the X6004-32 and X6004-128 IP PBXs a... Read More
Entanet Calls for Ofcom to Make a U-Turn 26/03/07
Voice and data connectivity service provider Entanet is calling on Ofcom to abandon its insistence that BT Wholesale change the way that it enables users of IDSN services... Read More
Nimans Hails Launch of ‘Next Generation’ Ericsson System 23/03/07
Ericsson’s largest UK distributor Nimans, has hailed the launch of the vendor’s new Enterprise Multimedia Server as a “quantum leap” forward – describing the innovative s... Read More
Horizon equIP Opens F5 Networks Channel Centre of Excellence 23/03/07
Horizon equIP Technology, a specialist IP security distributor has announced that it has opened a channel centre of excellence for systems integrators and resellers looki... Read More
Westell Announce First Combined IP Gateway And DPNSS Switch 23/03/07
DPNSS users offered a new migration solution to switch voice traffic in real time between a VoIP network and an IP telephony system Westell, a provider of convergence... Read More
Ascom Wireless Solutions in Major Channel Development 23/03/07
For the first time in its 45 year history, Ascom (UK) is looking to develop a VAR programme. The move follows Ascom’s launch late last year of raft of new VoWiFi and IP D... Read More
RAD Widens Distribution Channel with New UK Partner 23/03/07
RAD Data Communications, a provider of network access equipment for data communications and telecommunications applications, has joined forces with wireless distributor S... Read More
Adtran Simplifies Hosted VoIP Applications for SMBs 23/03/07
Adtran, a supplier of Multiservice Access Gateways, has announced an all-in-one platform designed to simplify Hosted VoIP, Internet access, and business connectivity serv... Read More
BT and Avaya Launch 'Pay-As-You-Go' Hosted Contact Centre Services 23/03/07
BT and Avaya have announced the launch of BT Avaya OnNet, a new service designed to enable organisations to transform their contact centre operations. It will enable o... Read More
Mitel Delivers Direct SIP Connection to Microsoft Exchange Server 2007 22/03/07
Mitel has announced it has further advanced the completeness and ease of integration between its flagship Mitel 3300 IP Communications Platform (ICP) and Microsoft Exchan... Read More
Polycom Expands VoIP Phone Line 22/03/07
Polycom has expanded its line of standards-based VoIP desktop phones with three new models, including two enterprise-grade entry-level phones, and a high-performance four... Read More
Interalia Launches Teleconferencing Solution 22/03/07
The increasing cost of flights, hotels and lost productivity when travelling has resulted in the growing use of teleconferencing. Now Interalia, a leader in the design a... Read More
Retell set to Integrate Call Recording and Call Management. 22/03/07
Retell has launched Call Analyser a new call management package they say will help businesses to identify peak call periods and enable them to allocate staff effectively ... Read More
Comms-care Increase Marketing Thrust 22/03/07
Comms-care continues to strengthen their position in the channel by the recent appointment of Richard Eglon as their new Marketing Manager. Richard brings many years cha... Read More
Tektronix Expands VoIP Monitoring Solutions 22/03/07
Tektronix, a provider of communications network management and diagnostics solutions, announced the expansion of its assurance suite of VoIP monitoring solutions to inclu... Read More
Pension Contributions a worry for SME leaders in the Telecoms and IT industry 22/03/07
New findings from a comprehensive study of SME businesses in England have shown that a tenth (10%) of SME leaders in the telecoms and IT sector are concerned about their ... Read More
Spectralink Expands IP Telephony Support 21/03/07
Wireless telephony vendor Spectralink has expanded its enterprise telephone system interoperability by adding support for Digium’s Asterisk Business Edition, the professi... Read More
Aastra Hosts Paris Forum For Gold Partners 21/03/07
A number of Aastra’s ‘Gold Plus’ partners were taken to the Company’s Paris office recently to give them the first view of Aastra’s new IntelliGate handsets and a demonst... Read More
Resellers Urged to ‘Be Ingenious’ With Cisco and Microsoft Convergence 21/03/07
Convergence and Unified Communications specialist 5i, co-incidentally celebrating its 5th birthday next month, is recruiting new resellers, systems integrators, facilitie... Read More
Broadsoft Adds More Applications 21/03/07
Czech based Optimsys, a provider of voice and telephony applications, and VoIP platform vendor Broadsoft have announced that under a licensing agreement Broadsoft will in... Read More
Executel Helps Drive College into 21st Century 21/03/07
The significant expansion of Bishop Auckland College into a £17.3m landmark learning facility has resulted in a major £70,000 contract for the North East’s leading commun... Read More
Teleware Upgrades Hosted Wide Area Contact Centre Services 21/03/07
Teleware, has released of a new version of its hosted Contact Centre service with the new features aimed at ease-of-use and flexibility while at the same time maintaining... Read More
Mitel strike Deal with IT Support Company a&o 21/03/07
a&o, the European provider of IT services & support services has formed a new agreement with Mitel to deliver unified communications solutions to UK enterprise customers.... Read More
Is The Telco Services Sector Putting Costs Before Customers? 21/03/07
New global research released today reveals that contact centres in the Telecommunications and Service Provider sector have the strongest focus on customer profitability a... Read More
Aastra Welcomes Samsung to SIP Party 20/03/07
Mike Ballantine, Product Manager at PBX vendor Aastra Telecom says he notes the recent Samsung announcement relating to the release of their new OfficeServ 7100 and their... Read More
Contact Centres: Get with the Convergence Programme 20/03/07
Convergence and IP technologies drive contact centre technology changes Convergence, primarily driven by the increased acceptance of internet protocol (IP) and improve... Read More
BT Take the Biscit to Help Out Failed ISP Customers 20/03/07
BT has announced it is stepping in to help broadband customers of Biscit Internet, which has recently gone into administration. BT Wholesale will be assisting Biscit cust... Read More
Aculab launches ApplianX 20/03/07
The next generation of ‘plug and play’ products designed for a range of infrastructure roles Aculab, a provider of enabling technology for the global communications ma... Read More
Spitfire Receives Avaya Silver Award 20/03/07
Reseller Spitfire has received a Silver Accreditation award in recognition of the company’s continuing status as a leading Avaya solutions partner. The Silver Accreditati... Read More
BT Launches “Out-Of-Box” VoIP Service For Communication Providers 20/03/07
BT has launched a global service that will enable Internet service providers (ISPs), cable providers and other resellers to deliver flexible voice over IP (VoIP)-based se... Read More
Nortel Posts Smaller Quarterly Loss 20/03/07
Nortel Networks has reported a fourth quarter loss of US $80 million or 19 cents a share, but revenue climbed 10 per cent as sales in the telecom equipment company's ente... Read More
Crane Welcomes New Samsung OfficeServ 7100 19/03/07
Samsung distributor Crane Telecommunications has welcomed the recent launch of the OfficeServ 7100 targeting the SME market. The OfficeServ 7100 is the latest edition to ... Read More
Iceland’s Largest Telco Targets UK Market 19/03/07
Siminn, Iceland’s leading Telco and mobile phone network operator has acquired Aerofone, a UK Mobile Phone Service Providers to form the first part of an Icelandic push i... Read More
Contact Centres: Get with the Convergence Programme 19/03/07
Convergence and IP technologies drive contact centre technology changes Convergence, primarily driven by the increased acceptance of internet protocol (IP) and improve... Read More
Miles Publishing awarded top accolade by leading analyst! 19/03/07
MPL, publishers of Comms Business Magazine, is celebrating its eight successive year of record growth, an achievement that has been recognised by a leading financial anal... Read More
Minutes Market Must Remain Competitive say daisy 19/03/07
It is important that the minutes market remains competitive and that consolidation in both the carrier and reseller space continues according to daisy Communications sale... Read More
Comms-care Reaches ‘Top Gear’ 19/03/07
Comms-care recently participated in the Cisco Noseball Rally to help raise funds for Comic Relief. The event, which was a mini version of the ‘Gumball’ rally started at ... Read More
Splicecom wins University Challenge 19/03/07
The University of Cambridge Voices Its Approval of Splicecom Splicecom, the IP convergence company whose award winning maximiser platform combines voice, video and we... Read More
Dunstone Launches CPW Networks 19/03/07
Carphone Warehouse CEO Charles Dunstone and MD Neil McArthur have officially launched Carphone Warehouse Networks (CPW Networks) at the site of the proposed new Centre of... Read More
New BT Service Eases Transition to IP telephony 16/03/07
BT has launched a service they say overcomes the technical and financial headaches of moving from traditional to ‘new wave’ voice telephony. Industry analyst house Fr... Read More
Cisco Splash $3.2 Billion to Acquire WebEx 16/03/07
Acquisition furthers Cisco’s vision for enabling collaboration in the SMB market. Cisco and WebEx have announced a definitive agreement for Cisco to acquire WebEx. Web... Read More
Siemens Take VoIP to the Next Level 16/03/07
Siemens Enterprise Communications has introduced its new HiPath 8000 Real-Time IP System V3.0. The new system integrates with the enterprise IT fabric and applications to... Read More
Mobeon’s IP messaging breaks 50 million threshold 16/03/07
Messaging specialist Mobeon has installed its 50 millionth IP messaging mailbox. This network of mailboxes has been delivered to operators across the world through Mobeon... Read More
AT&T To Invest $750 Million-Plus in Global Network 16/03/07
Investment will accelerate rollout of services portfolio, expand global IP network in emerging/developed markets worldwide AT&T has announced that it will invest more ... Read More
Evolved Intelligence to deliver “agile intelligence” for Telcos 16/03/07
Bristol based Evolved Intelligence has been launched as a new company to provide “agile” bespoke application development for telecom operators. The company claims to c... Read More
 
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