Working For The Reseller

Oak is an organisation focussed on working with telecomms resellers to deliver best of breed Communication Management Solutions for Billing, Call Logging, Call Recording, CTI and Voicemail.

Who are Oak?

Oak started in 1985.

Oak is an owner run UK company.

Oak employs more than 60 staff in the UK.

Oak is ISO 9000 Quality Accredited.

Oak has a strong balance sheet and no borrowings.

Oak makes good profits each year and reinvests in developing new products as well as enhancing existing products to keep them at the leading edge.

Oak is the leading brand name for communication management solutions for the telecomms reseller community.

Why are Oak market leaders?

Oak has a large software development department focussed on delivering the best in communications management software and solutions.

Oak offer a one stop shop for Billing, Call Logging, Call Recording , CTI and Voicemail with exceptional expertise in all areas.

Oak are able to offer integrated solutions that combine features from one or more products such as Call Logging and Call Recording working together, or Call Recording and CTI, to provide one integrated solution to the end user.

Oak were first to develop a channel strategy for Call Logging as as a result are the number one supplier of Call Logging Systems to the reseller.

Oak were first to develop a channel strategy for Call Recording and as a result are the number one supplier of Call Recording Systems to the reseller.

Oak were first to develop a channel strategy for Billing and as a result are the number one supplier of Billing Systems to the reseller.

What do we do for Resellers?

Oak offer both sales and technical training at the Oak Centre of Excellence for all key reseller staff.

Oak offer great margins on all products with retrospective higher margins for higher sales.

Oak offer a range of marketing collateral which can be branded to the reseller as required.

Oak have dedicated field sales staff to support resellers across the UK.

Oak have a large UK based technical support centre providing telephone, email and remote diagnostic support.

Oak often offer marketing assistance to manufacturers and resellers thus ensuring greater sales of Oak products and hence more profit for the reseller.

Oak can rebrand products or even develop specialist applications for resellers and manufacturers where there is market demand.

Oak have a large installation team who are able to install across the UK on behalf of the reseller. Where required Oak will train reseller staff on how to install Oak products thus increasing reseller margins further.

Oak can offer ongoing support to end users thus allowing the reseller to make the sale and to leave the rest to Oak. Oak can install it and offer ongoing support and give feedback to the reseller should upgrade opportunities arise.

Oak will work with resellers to telephone canvas the resellers customer database (often at the resellers premises) to sell Oak products. The reseller still gets the normal margin on the sale.

Oak sponsor many industry events like Comms Channel Expo, Comms Channel Awards and attend many trade exhibitions. Oak also provide sales assistance on resellers and manufactures stands for trade shows.

What products do we sell?

Full details of all the Oak products are on the Oak web site at www.oak.co.uk and are shown under the following headings on the home page :-

Billing
Call Management
Call Recording
C.T.I.
Voicemail

We are of course happy to email you PDF copies of all brochures or send printed copies in the post to you. We’ll even hand deliver them to you should you be in a position to see one of our dealer account managers.

What to do next?

We’ll do everything for you. Simply drop an email to sales@oak.co.uk and one of our dealer account managers will be in contact with you or call 0870 2000 24 7 where someone will be able to help you