Soft-ex

Soft-ex is a market leader specialising in the development of advanced Voice Management Systems. Integrating with all major telecommunication platforms such as Cisco, Nortel, Siemens, Ericsson, Avaya, Alcatel and Mitel, Soft-ex has been selected as preferred strategic partner by BT, Eircom, KPN, TDC, TeliaSonera and Belgacom.

Soft-ex has a proven track record for providing leading-edge Call Management and Voice Security services and solutions for both traditional and IP networks. Soft-ex solutions are fully scaleable to meet the requirements of small, medium and large organisations across multiple platforms. Soft-ex global clients solutions include the United Nations, PWC, London Stock Exchange, Harrods, Ulster Bank and DHL. Our specialised portfolio includes Soft-ex Optimiser, SwitchMinder & Infoplus, RingMaster, RingMaster Lite and Soft-ex Managed Service. Founded in 1989, Soft-ex is headquartered in Dublin, Ireland and has offices in the UK, the Netherlands and Scandinavia.

Soft-ex Optimiser

Soft-ex Optimiser is the next generation voice management solution delivered straight to the desktop. Soft-ex Optimiser allows business-critical data to be collected from a single PABX, an IP switch, or a global network with many remote sites, providing a complete picture of network activity for cost control and budgeting; internal and external fraud detection; incoming call handling and customer service; call classification; traffic and network load management and Quality of Service.

Soft-ex SwitchMinder & InfoPlus

Telephone fraud threatens all businesses, making network security a dynamic and expensive priority issue for telecoms managers. Our proactive security solutions assist in protecting the voice infrastructure.

Soft-ex RingMaster

Soft-ex RingMaster delivers a full range of tools for cost control and effective management of your telephone system. It is a fully comprehensive and flexible call management solution with advanced capabilities to monitor, analyse and report on all telephone calls.

Soft-ex RingMaster Lite

Soft-ex RingMaster Lite is an innovative call management solution for small and medium-sized businesses.

Soft-ex Managed Service

Soft-ex Managed Service is an integrated call management and voice security hosted communications service from Soft-ex.